Terms of service

 

Terms of Service — Fleurzy

 

Terms of Service

 

Welcome to Fleurzy. By using our website and placing an order, you agree to the following terms:

 

1. Product Information

 

All jewelry pieces are handmade using real orchids preserved in resin. Each item may have natural variations, making every piece unique.

 

2. Orders & Payments

 

Orders are processed after payment is confirmed. Please review your shipping details carefully before checkout.

 

3. Shipping

 

Processing time is [2-3 days]. Delivery times vary depending on destination and shipping carrier. Fleurzy is not responsible for delays caused by carriers, customs, or incorrect addresses.

 

4. Returns & Exchanges

 

We accept returns only for damaged or incorrect items. Please contact us within [1 days] of receiving your order and provide photos for verification.

 

5. Cancellations

 

Cancellations are accepted within 24 hours of purchase. Once production begins, cancellations cannot be made.

 

6. Care Instructions

 

Avoid exposure to high heat, chemicals, or direct sunlight for extended periods to preserve the beauty of resin and real-flower jewelry.

 

7. Contact Us

 

For inquiries, please email: [Email : fleurzyy@gmail.com]